385 West Bert Kouns, Building 500
Shreveport, LA 71106
Ms. Kim brings her organizational skill and attention to detail to her position as Office Administrator and Manager. She has been with the Center for Hand Surgery since 2005. She is a graduate of the University of Cincinnati and the Salmon P. Chase College of Law at Northern Kentucky University.
Dr. Ritter is board certified in orthopaedic surgery by the American Board of Orthopaedic Surgeons (ABOS) and has earned the Certificate of Added Qualification in Surgery of the Hand, (CAQ). After graduating from Bowman Gray Medical School, now known as the Wake Forest School of Medicine, she completed her orthopaedic residency at LSU School of Medicine in Shreveport. She returned to Wake Forest for her fellowship in hand surgery, where she trained with internationally recognized hand surgeons.
She has been practicing in Shreveport since 1999. Dr. Ritter is the most experienced wrist arthroscopist in this area, treating patients from all over the tri-state. She works closely with hand therapists, who are crucial contributors to hand function and recovery, and can often help patients avoid surgery completely.
Dr. Ritter is one of the few physicians in Shreveport who has been trained, and has successfully treated contractures of the fingers (Dupuytren’s) with a non-surgical alternative. SB Magazine has repeatedly named Dr. Ritter in the ‘Top Hand Surgeon’ category as chosen by her peers in the medical community.
During medical school, Dr. Ritter underwent hand surgery to repair a nerve injury. That experience compelled her to pursue a career as a hand surgeon. As a former patient herself, she understands her patients’ needs and concerns.
“There is great satisfaction in seeing someone regain function they didn’t think possible, and improving one’s quality of life. It is important that patients participate in decision-making and understand their role in recovery. We can then work together to achieve their goals.” – Michelle Ritter, MD
Shelly is a certified Medical Coder and heads our business office. She has more than 35 years of experience in medical accounts receivable and handles our coding and billing. She has been with us since February 2007.
Our service promise to you: we guarantee that you will meet with a friendly staff at the Center for Hand Surgery, and that every patient will be treated fairly, equally, and with respect.
Gayla came highly recommended and joined our Business Office in October 2010. With over 13 years of experience in the medical field, she handles our insurance verifications and test scheduling, among other duties.
Jennifer became our Medical Assistant in January 2016. She has an Associates Degree in Occupational Studies in Medical Assisting and more than 5 years experience as an MA in Japan and Shreveport. She is fluent in Japanese, Tagalog and English. As part of our nursing staff, she verifies all incoming patients’ medical information.
Connie, our Patient Coordinator and Worker's Compensation Liaison, came to us from the radiology department of a local hospital in October 2006. She schedules patients for surgery and coordinates the necessary paperwork. She is well networked within the medical community and vital to office operation.
Ericka came to us with over 13 years experience in the medical field. Her experience and efficiency makes scheduling appointments and managing the front desk and its paperwork a tremendous asset to our staff. She handles all the aspects and duties of the Front Desk.